Refund and Returns Policy

Refund & Returns Policy

At Sapphire Sea, we are committed to providing you with premium quality products. If you receive an item that is damaged or does not meet quality expectations, please contact our customer service team within 7 days of receiving your order.

We do not offer refunds or exchanges for change of mind. Refunds or replacements will only be considered for products with verified quality issues. To initiate a return or refund request, please email us with your order number, product details, and photos of the issue.

We reserve the right to assess and determine the eligibility of any return or refund request.